All standard sized dresses (small, medium, large) must be returned in their original condition (unworn with original tags attached) within 7 days for a full refund or exchange.
We reserve the right to refuse a refund/ exchange if the items have any signs of wear, alterations, misuse or damage.
Made to measure dresses are strictly non-refundable.
For exchanges: please indicate the desired model/size. To initiate a refund and/or exchange, please contact us here.
We do not guarantee the exchange or credit for a defective item. If you believe an item is defective please contact us here. before sending the item back
The cost of returning the item to us is your responsibility
No refunds for items damaged in shipping, In that case, you must file a complaint with the carrier
We are not responsible for lost returns or exchanges
Original shipping and handling charges are not refundable
All Refunds are issued to the original payment method
Shipping
Please allow for 2 weeks domestic shipping in Singapore for standard sized dresses (small, medium, large).
Please allow for 4 weeks domestic shipping in Singapore for made to measure dresses.
International shipping varies by country. We will contact you with an estimated shipping date when we process your order.
For international shipping, we will contact you with a separate shipping invoice after your check-out.
